Guest Satisfaction

The Clickmountain model provides guest or customer feedback systems, providing comprehensive reporting results to the right people in real time.

These systems provide powerful reporting tools especially suited for hotels and other large scale service organizations that require feedback across multiple departments, locations and activities. The end result yields the same quality of data as a series of in-depth personalized interviews, in a cost-effective manner. Additionally, these systems also feed directly into ongoing customer communication programs that drive repeat and referral business.